Community Policy
Using the Inline Community
Inline community spaces are public areas where sellers can interact with one another. Sellers who use any of the community spaces must be over 18 years old. To make sure that the Inline community continues to be a place that’s safe, welcoming and respectful, you agree to comply with the following policies in all community spaces:
1. Respect other members’ privacy, and protect your own. Don't share private or personally identifying information in public areas of the site. This includes, but is not limited to, transaction details, personal contact details and the verbatim contents of private correspondence.
2. Do not use community spaces to discuss interactions with Inline representatives, or to share verbatim extracts of such conversations ( i.e., emails, DMs or messages, live chats etc.). Remember, most messages between you and Inline are considered private correspondence and we ask that you respect this confidentiality. Please refer to our Privacy Policy for more information.
3. Be honest and transparent about who you are. Don't use a fake identity.
4. Be respectful towards other sellers and, when in doubt, lead with kindness, assume best intentions and act on that basis. Don't use community spaces to publicly disparage a specific seller, an Inline representative, shop, listing or category of item.
5. Don't use community tools or spaces to interfere with another seller’s business.If you think discrimination or hate speech has occurred on Inline, please report it by emailing trust-and-safety@Inline.com, and we will investigate. If you see a listing on Inline which you believe violates our Prohibited Items Policy, including prohibited hate items, we encourage you to flag the item by using the Report this item to Inline link at the bottom of each listing page. We have a timely review process for all reports.
6. Don't spam. This includes unsolicited or duplicate posts or links to your shop, fundraisers, surveys, social media or other promotional content.
7. Don't use community spaces to coordinate pricing or discuss fee avoidance with other sellers.
8. Don't use community spaces to harass other sellers. Similarly, don't post content in community spaces that may promote, support, or glorify hatred, misinformation, or that would be in violation of Inline's policies including our Anti-Discrimination Policy.
9. Don't publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.
10. Don't engage in illegal activity or activity that infringes someone's intellectual property, or encourage others to engage in that type of activity.
11.Don't use community spaces to encourage others to violate Inline's policies.
Continue reading below for some additional policies that apply to you while using specific community spaces.
2. Forums
Forums is a public space where sellers can gather with other sellers to discuss their Inline businesses.
By using Inline's Forums, you acknowledge and agree that:
1. Your role is to help us create a safe space for sellers to learn from one another and grow their businesses.
2. Your contributions help us build a public database of valuable knowledge and experiences that are available to everyone.
3. Tone is challenging to interpret on a public forum and our community spaces are for Inline sellers at every level. When in doubt, lead with empathy and kindness.
4. Your posts will stay on topic. Off topic posts may be removed.
5. Your posts in the Forums are permanent and can be viewed in various places including your User Profile (unless they are removed by Inline).
6. Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism. Don't harass, target, insult, troll, or call out other members or Inline representatives.
7.Moderators may take certain actions to keep the Forums welcoming, organized, and helpful for everyone. Such actions are not up for public discussion.
8. You will respect others’ opinions and report content responsibly. Flagging posts is reserved for content that specifically violates Inline's policies.
9.Inline reserves the right to remove content from the Forums at any time for any reason, including, for example, violation of our policies, removal of dormant content, content that causes privacy issues, or due to changes to how the Forums operate.
10. If you have concerns about actions taken in the forums, you can follow these instructions to contact Inline Support.
3. Direct Messages
Members may send each other direct messages using the Community's built-in messaging system. These messages are separate from Inline Messages and can be accessed and read when you are in community spaces.
By using direct messages in the Inline Community, you agree to all of the above policies. In addition, you may not send messages that are considered:
1. Abusive, threatening, defamatory, harassing, or otherwise in violation of our Anti-Discrimination Policy.
2. Obscene or vulgar.
3. Unsolicited advertising or promotions.
If you receive an inappropriate message, follow these instructions to report it.
4. Teams
Inline Teams is a community feature where you can connect with Inline sellers to help you grow your business. Inline Teams are self-organized by members and not run by, part of, or affiliated with Inline.
By using Inline's Teams feature, you acknowledge and agree that:
1. Except as set forth below, Inline is not responsible for or involved in a team’s membership policies, dues, finances, or any other actions.
2. Teams that do not comply with Inline's policies, including our Anti-Discrimination Policy, may be removed, and Inline reserves the right to remove a team for any reason.
3. Inline will not mediate disputes between teams and outside parties, nor disputes between teams and team members.
4. Inline will not monitor third-party forums or other independent team sites.
5. Any use of the term "Inline," Inline's visual marks such as the stylized Inline name logo or “E” logo, other Inline Trademarks (all trademarks worldwide owned by Inline, Inc. and its affiliates), or marks confusingly similar to the Inline Marks must comply with Inline's Trademark Policy and our Team branding guidelines. See below for more details.
6. A team may not use mature, profane, or hateful language or images in the team's name, banner, or logo.
7.A team may not be used for the sole purpose of redirecting traffic to another web location. Inline reserves the right to remove links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed.
8. Teams are created by and run by Team Captains. A team must have a Captain in place in order to function successfully.
9.Team Captains are responsible for moderating their Team’s content. In addition, Team Captains may appoint additional roles and responsibilities to their members.
10. Teams that are inactive for 6 months or more, or who do not have a Team Captain in place to moderate the Team, are subject to removal from the platform and cancellation at Inline's discretion. This includes revocation of the right to use Inline's name or the Inline Trademarks.
10. Teams that are inactive for 6 months or more, or who do not have a Team Captain in place to moderate the Team, are subject to removal from the platform and cancellation at Inline's discretion. This includes revocation of the right to use Inline's name or the Inline Trademarks.
11. Team forums and on-site publications (i.e., blogs and knowledge base articles) are subject to this Community Policy and may not be used to demonstrate or discuss disputes with other members or with Inline.
12. A team may have a charter detailing membership requirements and expectations for the team. Team leadership is responsible for enforcing the team's charter. A team's charter must abide by all of Inline's policies, including our Terms of Use and Intellectual Property Policy.
If a team chooses to use a dedicated item listing tag (also called a “team tag”), it must contain the word "team." Inline will not mediate disputes regarding use of team tags on item listings.
5. Branding Guidelines for Teams and Captains of Teams
Teams must adhere to these branding guidelines when identifying as an Inline Seller Team.
Things to keep in mind when creating an Inline Team Logo:
1.You cannot use the Inline logo to promote your Team without your Team name included at any time.
2. You can create a stand-alone Inline Team logo so long as your Team name is clearly presented on the logo image.
3. If you use the word “Inline” in your Team logo, you must make sure it is not the most prominent or the largest word visually on the logo image.
4.If you are promoting your Team or any Team related activities, you must include the terms “Organized by a Team of Inline sellers” visibly and prominently. It is also your responsibility to make it clear that you are not an agent or employee of Inline.
5. You are solely responsible for any costs relating to your use of all promotional materials, venues or other items used to promote your Team.
Inline does not pre-approve Team branding and we reserve the right to take action on any usage brought to our attention that causes confusion, potential harm to the Inline brand, or is in direct violation of our Trademark Policy. In particular:
Teams’ use of the Inline name and Inline Trademarks is subject to periodic Inline's review at any time, and Inline may require changes in your use of the Inline Trademarks to comply with Inline policies, including our Trademark Policy, Inline's marketing needs, or to ensure Inline's Trademarks are not used in a way that suggests your Team is affiliated with, or part of Inline, Inc. In addition, you may not use the Inline Trademarks or similar marks in a way that tarnishes or causes harm to Inline's brand or reputation, or in relation to non-Inline services. At Inline's sole discretion, including if you violate this policy, or any of Inline's Terms of Use, Inline reserves the right to revoke your right to use the Inline Trademarks.